Want to get a 20% discount? Sure you do. We only ask a bit of your time. Read on…
At colorFabb we value your opinion. Your opinion helps us to improve our products and services. We read all your emails, value all the feedback on social media and try improve where we can. In May 2016 we held a survey and received very positive feedback. Have a look:
- Over 86% of our customers rate our products and services a 8 or higher!
- Over 95% of our customers would definitely recommend our products to other users!
- Over 91% of customers who contacted our support desk rated the service as “Awesome”!
The most heard replies we received last year were about price and shipping. We took your comments and ran with them. In November we launched PLA Economy, followed two weeks ago by PETG Economy. This Economy line provides the large volume user for a better kg price for the filament, while maintaining the high colorFabb quality.
We also negotiated a better deal with DHL, which went into effect earlier this year. We can now offer cheaper shipping to more countries (unfortunately, not for all of them) and with the EU we have a lot of free shipping options. Check them out here.
But we’re not done yet. The 3D printing industry is moving fast, needs change and we are always eager to what those needs are. We have created a new survey which you can access here:
It only takes about five minutes. As you can see from the examples above, we actually do something with your feedback. If you receive our news letter you will find this same survey in your inbox as well (no need to fill it out twice).
To thank you, we want to extend a 20% discount for every survey that is filled out complete and correct. We will send you the coupon code soon after completing the survey. Only one per person and the discount code cannot be combined with other discounts (nor does it apply to printers and gift cards).
Thank you for your time!
– Team colorFabb